Please refer to the Android Permissions page for more information on how we use your data

What are the information that may be collected?

We collect your personal information in order to provide and continually improve our products and services

• Information You Give Us: We receive and store any information you provide in relation to Sagar B2b Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Sagar B2b services.
• Automatic Information: We automatically collect and store certain types of information about your use of Sagar B2b, including information about your interaction with content and services available through Sagar B2b services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Sagar B2b services and other content served by or on behalf of Sagar B2b on other websites.
• Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

Here are the examples of additional information we receive:

Information You Give Us When You Use Our Services

You provide information to us when you:

• search or shop for products or services in our marketplace;
• add or remove an item from your cart, or place an order through;
• download, stream, view, or use content on a device or through a service or application on a device;
• provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile upload your contacts, including access to mobile device contacts for certain services;
• offer your products or services on or through Sagar B2b;
• communicate with us by phone, e-mail, or otherwise;
• complete a questionnaire, a support ticket, or a contest entry form;
• upload or stream images, videos or audio or other files while using Sagar B2b;
• compile Playlists, Watchlists, Wish Lists or other gift registries;
• participate in Discussion Boards or other community features;
• provide and rate reveiws;
• specify a Special Occasion Reminder; or
• employ Product Availability Alerts, such as Available to Order Notifications;

As a result of those actions, you might supply us with such information as:

• identifying information such as your name, address and phone numbers;
• payment information;
• your age;
• your location information;
• your IP address;
• people, addresses and phone numbers listed in your Addresses;
• e-mail addresses of your friends and other people;
• content of reviews and e-mails to us;
• the personal description and photograph in Your Profile
• images, videos and other content collected or stored in connection with Sagar B2b services;
• information and officially valid documents regarding identity and address information, including PAN numbers;
• credit history information and other KYC documents;
• corporate and financial information; and

Automatic Information

How do we collect such information

Examples of the information we collect and analyze include:

• the internet protocol (IP) address used to connect your computer to the internet;
• login, e-mail address, and password;
• the location of your device or computer;
• content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
• device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
• Other service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
• version and time zone settings;
• purchase and content use history, which we sometimes aggregate with similar information from other customers to create certain features;
• the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
• phone numbers used to call our customer service number; and
• images or videos when you shop in our marketplace using Sagar B2b services;

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Media ( including without limitation, images, videos and audio files )

We access the media gallery on your mobile device, including without limitation, images, videos and audio files and the storage space on your phone. However, we shall always obtain your consent before accessing your images and you shall have the option to deny us such access.

Information from Other Sources

Examples of information we receive from other sources include:

• updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
• account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising or other services;
• information about your interactions with products and services offered by our affiliates;
• search results and links, including paid listings (such as Sponsored Links);
• information about internet-connected devices and services linked with Alexa; and
• credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers;

Information You Can Access

Examples of information you can access through Sagar B2b services include:

• status of recent orders (including subscriptions);
• your complete order history;
• personally identifiable information (including name, e-mail, password, and address book);
• payment settings (including payment method information, promotional certificate, and gift card balances and 1-Click settings);
• e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
• recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
• shopping lists and gift registries (including Wish Lists);
• your content, devices, services, and related settings, and communications and personalized advertising preferences;
• content that you recently viewed;
• voice recordings associated with your account;
• Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);
• If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in the Sagar B2b app.

When you conduct a transaction on our website or when you initially log in, as part of the process, we collect personal information you give us such as your name, address and email address and phone number.Your personal information will be used for the specific reasons stated below only.

For What Purposes Do We Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• Purchase and delivery of products and services. We use your personal information to take and fulfil orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• Provide, troubleshoot, and improve our Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the our services.
• Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Sagar B2b.
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
• Communicate with you. We use your personal information to communicate with you in relation to our services via different channels (e.g., by phone, e-mail, chat).
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the [Namaste.business](http://namaste.business) platform. Namaste Business provides us with the online platform, taking the form of a website and a mobile App, that allow us to sell our products and services to you. Your data may be stored through Namaste Business’s data storage, databases and the general Namaste Business applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Namaste Business and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In order to receive, fulfil orders successfully or any other actions legitimately required as part of the service provided, we may require the assistance of third party delivery companies. Selected, relevant and legitimately needed personal information can be shared with the concerned third parties.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates and promotional messages about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail or other means of communication.

How do you use cookies and other tracking tools?

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Our company uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. By using the website, you accept the use of cookies.

We use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: [https://www.google.com/intl/en/policies/privacy/](https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout).

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact the contact options displayed on the app.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact contact us through the contact options displayed on the app.